Enterprise Content Management

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Archive for the ‘BPM’ Category

Tips for Starting an Enterprise Document Capture Project

October 3rd, 2012 by Lee Grayson

In today’s world, it is critical that businesses and government organizations are able to capture and fully utilize all of the information they have at their disposal, this includes information found on both paper and electronic documents. This is where intelligent document capture solutions can come into play. By integrating an Intelligent Document Capture solution with your existing document management system, you gain the ability to digitize paper documents and utilize them in electronic format within your existing workflows.

However, before an Intelligent Document Capture solution can be successfully implemented, a few steps have to be taken to ensure that the solution is implemented correctly according to each businesses specific requirements and current processes.

Tip #1 – Know Your Business 

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Tips for Documenting your Business Process Workflow

May 23rd, 2012 by Allison Cotney

When implementing a bpm automation solution, it is important to first understand what the customer’s current workflow really looks like. With all of the talk about business process optimization, a common problem is that companies and organizations often do not go into the process with a clear understanding of the original workflow before attempting to automate it.  This can lead to several issues while attempting to automate the the business process workflow.

In the timeless words of Larry Bernstein,

“Don’t automate an undisciplined workflow. The computer won’t solve what a customer’s management can’t.”

Although defining and documenting business process workflows can be challenging and extremely time-consuming, without a clear understanding of the existing business process workflow, the chances of a successful business process optimization project are slim to none. Here are a few critical tips to help you get started.

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