Enterprise Content Management

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Archive for the ‘Mobility’ Category

I don't need anything, well, just my phone but nothing else!

July 21st, 2011 by cstephenson

This year for fun and education (although many of our friends know another way that we might refer to this…but this is a public blog…,*wink*) Chris and I took a road trip around ‘Lesser Spotted America’. The trip took us through Texas, Oklahoma, Kansas, Nebraska, South Dakota, Wyoming, Utah, Colorado, Arizona and New Mexico. One of the goals of this trip was to try and use ‘mom and pop’ establishments all the way. This proved more difficult to do as we wanted to stick to a tight budget. Another goal was to record / blog the trip whilst on the road. A good test as to how the telecommunication industry is reaching out to small town America and to ascertain what the digital divide is like between rural and urban USA.

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iPad and the pursuit of content management

March 23rd, 2010 by Jim Nasr

Too expensive. Too bulky. Too consumer oriented. Too many existing competitors. Too niche. Too proprietary. Too slow…

Oh yeah, lots of negativity. Wise words? Truly wise…if your standards are at or below Peter Griffin’s. Otherwise: NO, NOPE, COMPLETELY WRONG. Yeah, the Apple iPhone has proven otherwise. Who knew?! Even Emperor Ballmer was a wee bit off on this one “…no chance that the iPhone is going to get any significant market share. No chance.” Presumably going from 0 to 30% market share in 3 years is not significant…

Three years on and many of the “wise” words peppered on the iPhone have been regurgitated for the iPad. Jobs and his visions… Why doesn’t he leave well enough be? “A visionary, vision is scary, could start a revolution, pollutin’ the air waves, a rebel…” Ah, that explains it. Vision is scary. Thanks, Eminem.

So, are we skeptical because we’re scared? Or just because status quo is so much more palpable? Either way, maybe the better question is: are we really willing to bet against the power of the Apple iX? Let’s examine some facts:

(a) there is already an educated market out there–Apple does not need to take on the brunt of marketing the idea nor convincing people a tablet/eBook reader has a place in their world…Amazon, Sony and others already did that.

(b) people (apparently over 3 million of them) are already buying the Kindles of the world…at close to $300 per pop! Let’s see, people are buying the grayscale, relatively one-dimensional, relatively unsexy eBook readers. Hmmm, I wonder if they’d be tempted to pay $200 more to buy the multi-faceted, uber sexy iPad?! There is a chance. Though, perhaps we should ask Emperor Ballmer…

(c) those of you who’ve traveled a bit on airplanes…you’ll understand: there is a need for a legitimate alternative to the laptop for the mobile business worker. If all you really need is access to the Internet, email, a PDF reader and an occasional dabble into office applications, do you really need a laptop? Smartphones are an answer to some degree, but truly not usable beyond a simple range of activities. Can the iPad stretch that range? Does Elmer Fudd have trouble with the letter R?

(d) 10 billion and counting! Yes, that is song downloads on iTunes, but you get the point. An accepted delivery channel. A very, very large community of loyal subscribers. A very, very powerful market position to dictate terms and condition–read Walmart. A very, very large amount of existing and potential (rich) content.

All of which, brings us nicely to the germane point of our rant: the iPad opens up a whole new world of content management opportunities!

Bold? Perhaps not so when you consider: 100,000+ iTunes apps, over 2m free eBooks already available, 5 of the biggest publishers committing to distribute eBooks through Apple, web sites, images, video, audio, streaming media, et al…all available through the same well honed, well liked, well bought usable interface.

But that’s just one side of the story. There is need for digital rights management so intellectual property is protected. Source content needs to be delivered in multiple formats to meet multiple device configurations and resolutions. Content is likely linked and referenced across multiple resources. Content needs to be easily searchable. Related content needs to be easily reassembled and re-purposed. There is need for multiple renditions of rich media to support different views and use-contexts… Hmmm, this stuff sounds kinda familiar, doesn’t it?!

Is this not all consumer oriented gadgetry? Not to cite Emperor Ballmer again, but are we really going to fall into this trap again: Here ye the enterprise, thou shalt not mention consumers! The idea of doing patient healthcare, claim insurance, pipeline maintenance, criminal investigative case management, … entirely through an iPad interface tied to a back end content management system (or two!) is anything but frivolous consumer stuff. Watch this space!

iPhone 3.0 and Content Management

March 17th, 2009 by Jim Nasr

So, the much anticipated announcement about iPhone 3.0 is out shortly–in about 1 hour to be precise. Lots of exciting new functionality rumored–cut & paste (finally!), MMS (why hasn’t it been here already?), better bluetooth functionality, etc. What I’m most interested about though is push notifications: the ability for apps to receive notifications from servers, without needing to open them first. For example, to receive offline instant messages. (more…)

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