How Modern Legal Case Management Software Improves Office of General Counsel Operations

Posted by James Bailey

improve office of general counsel operations with modern legal case management software

Would you agree that Legal workers love technology? I think they do. Well, maybe they don’t dream of technology per-se, but they love the benefits of technology more than anyone else.

The vast range of General Counsel Operations like

  • compliance reporting management,
  • public policy advocatory,
  • crisis management etc.

requires a system that will increase their efficiency, while at the same time will reduce the time and labor invested in each case.

Our team at Armedia has seen the complexity of such work first-hand over the years. And having this in mind, we built a very customized, yet flexible Modern Legal Case Management Solutions based on ArkCase. Our system has been deployed for legal and OGC offices and is available as a FedRAMP Moderate offering.

Our Modern Legal Case Management System allows large organizations like the Office of General Counsel to take fewer steps in the entire Legal Case Management. It wraps common features into a single, accessible package which is easy to use.

Sounds good, doesn’t it?

Keep on reading to find out more about how our adaptation of ArkCase resulted in a Modern Legal Case Management Solution that improves operations in large and small legal organizations to include Office of General Counsel.

A Closer Look at How Modern Legal Case Management Improves The Office Of General Counsel Operations

To respond to the unique needs of every Office of General Counsel, our team at Armedia decided to rely on ArkCase Modern Legal Case Management Platform.

Broadly speaking, ArkCase Modern Legal Case Management System includes:

  • Simplifying and Improving Process with Workflows and Automation
  • Enabling Easy Access and Search-ability of Data and Metadata
  • Automated Transcription of Audio and Video files using Artificial Intelligence (AI)
  • Improving Organization of Files and Deadlines
  • Streamlining Time and Expenses Tracking
  • Improving Communication and Collaboration
  • Ensuring Client-Satisfaction

Let’s focus on each of these separately, and explain how they make life easier for Legal workers in organizations like the Office of General Counsel.

1. Simplifying and Improving Process with Workflows and Automation

simplify and improve processes with workflows and automation

ArkCase Modern Legal Case Management System makes the entire process of Legal Case Management simpler and easier.

Our system provides a customized workflow, based on your departments’ processes and policies. By outlining the roles and stages in any given workflow, managing legal cases becomes straightforward. It allows your employees to always know their tasks in the process.

Also, this feature helps department managers to determine priorities and always know the status of each legal case.

Customized workflows allow for a higher level of automation too. Automating case management contributes to simplifying the Office of General Counsel Operations, from submission to closure. As such, it makes the entire Legal Case Management much simpler and easier for the Office of General Counsel to handle.

2. Enabling Easy Access and Search-ability of Data and Metadata

The Centralized Data Storage of the ArkCase Modern Legal Case Management System does not only improve the organization and management of client information, but it also guarantees easier, faster and secure access. Searching through records, transcripts and metadata is very simple as the search feature covers every piece of documentation pertaining any given case.

Being cloud-based and web-based Modern Legal Case Management System is easily accessible from any computer or mobile device, and from anywhere in the world, as long as it is connected to the internet.

3. Improving Organization of Files and Deadlines

improve file and deadlines organization

One of the most significant responsibilities of the Office of General Counsel is managing deadlines associated with Legal Cases. Having a Legal Case Management System that manages deadlines is an enormous advantage which ensures that your Office of General Counsel will never miss a single date.

This feature allows for dates to be automatically entered into the system and also to your work and/or personal calendar.

In addition to managing deadlines, ArkCase supports scheduling tasks, appointments, and meetings from within the application saving you time for other activities.

4. Streamlining Time and Expenses Tracking

streamlining time and expenses tracking

ArkCase easily links the time and expense associated with a particular case without any additional time and effort.

ArkCase does this by allowing users to record the time spent on all tasks, meetings, and collaborations, by all employees involved in each case.

These billing records enable the Office of General Counsel to provide clients with detailed statements of work. Detailed, accurate, consistent billing records make the entire process more transparent to your clients.

5. Improving Communication and Collaboration

Communication and collaboration are an integral part of the Office of General Counsel Operations. No organization or department can handle Legal Case Management without a well-established system of communication and collaboration with other departments and organizations.

Yet most of the times, organizations are left to figure things out as they go, and end up having a very messy, error-prone communication system. This easily leads to communication breakdown as people send group emails and key information easily falls through the cracks as people look for reasons NOT to open an email.

With ArkCase, collaboration and communication are all under one interface, that’s very easy to use. This feature saves the Office of General Counsel tons of time and frustration using such an intuitive system.

6. Ensuring Client-Satisfaction

ensure client satisfaction in your office of general counsel department

The ArkCase Modern Legal Case Management System does not only improve the Office of General Counsel Operations, but it also improves client experience.

The customized workflow we mentioned can provide status updates not only for your Office of General Counsel but also for your clients. This feature improves the communication with the other party involved in the case.

This system-controlled publication of performance information provides transparency and accountability. The ability to track court performances increases client’s trust in the judicial system, and therefore increases their satisfaction.

Conclusion

Our team at Armedia, together with ArkCase collaborated in creating an easily customizable, secure and powerful Modern Legal Case Management System.

In doing so, we made sure to create a system which will respond to all the needs of large and small legal organizations to include Office of General Counsel, and make their operations more efficient.

We created a system that simplifies the entire Legal Case Management, manages deadlines and improves your file organization. Our Modern Legal Case Management System improves communication and collaboration with other departments and organizations and helps in tracking time and expenses. Finally, something that is very important, and the purpose of every organization: our system increases the productivity and makes sure that clients are satisfied.

With these powerful features, ArkCase Modern Legal Case Management System aids your Office of General Counsel in becoming more proactive, powerful, and efficient.

If you have any questions, feel free to contact us.

And don’t forget to share this with your colleagues on social networks, so they can also learn how modern case management systems like ArkCase make their work more fun.

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